Last updated
This policy explains how Prosper Plumbing Pros, operated byPLACEHOLDER: legal entity name, handles information collected through https://prosper-plumbing-pros.pages.dev.
Who we are
Prosper Plumbing Pros is a marketing and lead referral service. We do not perform plumbing work. We connect people who need plumbing services with independent plumbing businesses serving the local area.
Information we collect
Information you give us
When you submit the service request form or call us, we may collect:
- Your name
- Your phone number
- Your ZIP code, and the service address if you provide it
- The service you are requesting
- Any description of the problem you include
- Your preferred contact time
We ask only for what a plumbing provider needs in order to contact you and understand the job. Please do not send payment card details, financial account information or other sensitive personal data through this form.
Information collected automatically
When you submit a request, we record technical details that help us understand where enquiries come from: the page you submitted from, the page you first landed on, the referring website, and any campaign parameters in the URL such as utm_source or a click identifier. This is stored in your browser for the duration of your visit and sent with the form.
Your browser also sends standard technical information to our hosting provider, such as IP address, browser type and request time, which is used for security and to keep the site running.
Analytics, cookies and your choice
This site sets no cookies and loads no third-party advertising or analytics scripts. That is the current position, not a general statement of intent, and the section below will be updated before it changes.
The only thing stored on your device is the campaign attribution described above. It is held in your browser session storage rather than in a cookie, which means it is cleared as soon as you close the tab, and it never leaves your browser unless you submit the request form.
On your first visit you are asked whether to allow that. If you decline, nothing is written to your browser and no attribution is attached to anything you submit. Declining does not limit any part of the site: every page, the phone number and the request form all work exactly the same either way.
Your choice is remembered in your browser's local storage so we do not ask again. You can change it at any time by clearing site data for this domain in your browser settings, which will bring the prompt back on your next visit.
If an analytics or tag management service is added in future, it will be listed here by name and it will run only where consent has been given.
How we use your information
- To connect you with a plumbing professional who serves your area
- To pass your request details to that provider so they can contact you
- To follow up on your request if we need more information
- To understand which pages and campaigns produce enquiries
- To detect and prevent spam and abuse of the request form
Who we share it with
The main purpose of collecting your details is to share them with an independent plumbing business so they can contact you about your request. Once your information is passed on, that company handles it under its own privacy practices, and you should ask them directly about how they use it.
We may also share information with:
- Service providers who host this website or process form submissions on our behalf
- Professional advisers, where necessary
- Authorities, where we are required to do so by law
We do not sell your personal information for unrelated third-party marketing.
How long we keep it
Request details are retained forPLACEHOLDER: retention period so we can respond to follow-up questions and resolve any dispute about a referral, after which they are deleted or anonymised.
Your choices
- You can decline to submit the form and call instead.
- You can ask us to delete the details you submitted by contacting us athello@example.com.
- Once your details have been passed to a plumbing provider, you will need to contact that company directly about the information they hold.
- Texas residents and residents of other states may have additional rights under applicable state privacy law. Contact us and we will respond in line with those requirements.
Calls
Calls placed to the number on this site may be routed or recorded for quality and training purposes where a call tracking or answering service is used. Where recording applies, you will be notified at the start of the call.
Children
This site is intended for adults arranging services for a property. It is not directed at children, and we do not knowingly collect information from children.
Security
Form submissions are transmitted over an encrypted connection. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last revised.
Contact
Questions about this policy can be sent tohello@example.com, or by post toPLACEHOLDER: mailing address for legal notices.